Data Privacy Notice

Information We Collect

When you interact with our drawing fundamentals platform, we gather various kinds of information to tailor learning experiences and enhance our services.

Personal Information

We collect details you provide directly to us when creating an account or reaching out. This includes your name, email address, phone number, and any messages you submit through our contact forms. When you sign up for our drawing courses, we also collect information about your artistic background and learning goals.

Usage Data

We automatically gather information about how you use our site and learning platform. This includes pages you visit, time spent in different sections, drawing exercises completed, and technical details such as your IP address, browser type, and device information.

Cookies and Tracking

Our site employs cookies and similar tracking technologies to improve your browsing experience, remember preferences, and analyze performance. You can adjust cookie settings in your browser.

• Essential cookies for site functionality
• Analytics cookies to understand how users behave
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to using your information responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor progress across levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to reply to inquiries, share important course updates, and provide technical assistance when needed. If you’ve elected to receive our communications, we may also send periodic updates about new techniques, featured artwork, or platform improvements.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, spot areas where learners face challenges, and create new content to address common learning gaps. This analysis is conducted in aggregate form to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We enforce strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who help us operate the platform, process payments, send emails, and provide customer support. These providers access only the information needed for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If WanderMossOrchard undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will inform you via email and provide details about any changes in how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you hold specific rights regarding your personal information.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You can request deletion of your personal information, and we will comply unless we have legitimate reasons to retain it for legal, fraud prevention, or business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential notices about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can choose to accept all cookies, reject certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect website functionality.

Data Security and Retention

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account details are typically kept for three years after closure, while course progress data may be stored for up to seven years for educational records.

International Transfers

Although our main operations are in Canada, some service providers may process data elsewhere. We ensure adequate protections through contractual safeguards and compliance with Canadian privacy requirements for cross-border transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to safeguard the privacy of younger users in accordance with Canadian privacy laws.

For users under 18, parental consent is required before we collect personal information. Parents or guardians may review their child's data, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've gathered from their child, request deletion, and refuse further collection or use of their child's data. We provide clear mechanisms for parents to exercise these rights.

If you believe we have collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy notice to reflect changes in practices, technology, legal requirements, or other factors. Significant changes will be communicated by email or through visible notices on our site.

Minor updates may be posted without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Your continued use of our platform after policy changes signifies your acceptance of the updated terms. If you disagree with any updates, you may stop using our services or contact us to discuss your concerns.